Policies · Updated October 2026

Delivery

Everything we make is delivered digitally. Nothing is shipped physically.

How

We email you a private download link to your finished films: MP4 files in every format your offer includes, plus a thumbnail image. Links stay active for 30 days; ask any time for a new one.

When

Launch Film: 72 hours from your approval of the beat board.
Raise Film: 48 hours from your approval of the beat board.
Feature Story: 5 days from your approval of the beat board.
Ship Kit: Rolling from your approval of the beat board.
Event Pack: 1 week from your approval of the beat board.

Your beat board arrives within one working day of a complete brief.